Privacy Policy

1. Who processes the data

The controller of personal data collected on skytour.md is VADSTUDIO S.R.L. (IDNO 1018602008378), 41/33 Acad. V. Belousov St., Bălți, MD-3101, Moldova. Questions about personal data: vadstudio@mail.com, tel. +373 675 10 199.

2. What we collect

• what you enter in the form: name, phone / WhatsApp number, e-mail (optional) and your message;
• technical visit data: the page the request was sent from, language, traffic source (UTM parameters, referring page), device type and country derived from the IP address;
• the content of the conversation if you message us on WhatsApp.

3. Purposes and legal basis

We use the data to contact you and answer your request, to prepare a proposal and, if we sign a contract, to perform it. The legal basis is your consent, given by ticking the box in the form, and steps taken at your request before entering into a contract. Visit statistics are used in our legitimate interest to improve the website.

4. How long we keep data

Request data is kept for up to 3 years after the last contact if no contract is signed. Contract-related data is kept for the periods required by accounting and tax laws.

5. Who receives the data

The data is stored in the CRM system of VADSTUDIO S.R.L. on our own servers. We use Google Analytics (Google LLC) and Microsoft Clarity (Microsoft Corporation) for statistics, and WhatsApp conversations go through Meta Platforms. These providers may process data outside the Republic of Moldova, including in the USA, under their own safeguards. We do not sell your data or share it with third parties for marketing.

6. Cookies and statistics

On your first visit we ask whether you agree to statistics cookies. Google Analytics and Microsoft Clarity cookies are turned on only after you click "Accept"; until then, and if you choose "Necessary only", visits are counted without cookies and without identifying you. Your choice is kept in the browser for 180 days and can be changed at any time through the "Cookie settings" link in the site footer.

7. Your rights

Under Law No. 195/2024 on personal data protection you have the right to request access to your data, its rectification or erasure, restriction of processing and data portability, to object to processing and to withdraw consent at any time without affecting the lawfulness of earlier processing. Send requests to vadstudio@mail.com; we reply within one month. You may also lodge a complaint with the National Center for Personal Data Protection of the Republic of Moldova (datepersonale.md).

8. Security

The connection to the website is encrypted (HTTPS), and only the staff handling requests have access to the data in the CRM.